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European Seminar on "Quality Matters in Informing Young Peope"
15 - 17 September 2005, Paris

COMPENDIUM OF QUALITY INITIATIVES IN THE FIELD OF INFORMATION FOR YOUNG PEOPLE
Introduction

On the basis of a proposition from Eurodesk, the three European organisations (ERYICA, Eurodesk and EYCA) decided to organise together in Paris in September 2005, a European Seminar that would discuss quality issues relating to information for young people.

When the planning for the seminar began, since there had been no organised attempt to collect information in this area from different countries, the Preparatory Group decided that the starting-point should be a request to all national partners of the three organisations to present examples of initiatives or projects which dealt with an aspect of quality in youth information. This was done on the basis of a "description form" sent to all ERYICA, Eurodesk and EYCA partners in April 2005. There was a very good response from the national partners (over 40 examples received), which confirmed the Preparatory Group in its decision to devote a large part of the seminar programme to the presentation of selected quality initiatives and to an exchange of experience and methods.

In the end, a total of 50 initiatives or projects have been received, 42 of them from the "country" level (most national in scope but not all), and 8 from the European level (being organised by one of the three "organisers" of the seminar, with the involvement of all or part of their membership). The data collected on each of them permits other organisations or persons to take contact with the organisers of an initiative or project that they find interesting.

A brief description of each of these initiatives or projects forms the content of this Compendium, which is to be sent to all of the participants in the European Seminar on "Quality Matters in Information for Young People" (Paris, 15-18 September 2005) in advance of the seminar. The Compendium will also be made available to all their national partners by each of the three European organisations, as part of their work of promoting the sharing of experience and methods.

(click on header to sort)
Organisation Name of Initiative Country
JUGENDINFO.CC National Quality Criteria in Youth Information AUSTRIA
JUGENDINFO.CC National Training for Youth Information Workers AUSTRIA
EURO<26 AUSTRIA "Come Together" - Promoting International Mobility AUSTRIA
EURO<26 AUSTRIA "Europa hochweiss" (White Book on Youth) AUSTRIA
IN PETTO (Flemish Community) www.jongereninformatie.be - Generalist Youth Info Site BELGIUM
IN PETTO (Flemish Community) Improvement Groups BELGIUM
CJP (Flemish Community) AmbRassadeurs - Guidelines for Cultural Communication BELGIUM
CJP (Flemish Community) A 'Customer-made' Cross-media Approach to Cultural Youth Information BELGIUM
FED. INFOR JEUNES (French Community) Data-base of Quality Youth Info Sources on Internet BELGIUM
AICM Evaluation System of Youth Information Centres CZECH REPUBLIC
ENTK and Eurodesk-Estonia Training-seminar on Networking for Youth Information Workers ESTONIA
Jyväskylä City Web Magazine for / by Young People - "Painovirhe" (Jyväskylä) FINLAND
Rovaniemi City Nuti project - Developing Youth Info Services in Rovaniemi Region FINLAND
Helsinki Youth Department "Verne" - Training Course to Develop Peer Youth Information Work FINLAND
CIDJ Inform Young People on Basis of Their Needs & Quality Principles FRANCE
SDJ JaN-Ko - Information & Communication Network GERMANY
HAYICO Quality Management in Youth Information Services HUNGARY
CIG, Torino "Carta del Servizio" in the "Quality Project" ITALY
CIG, Torino Research on "Giovani e Informazione" (Youngsters and Information) ITALY
Eurodesk Italy Eurodesk Italy - SA 8000 (Social Accountability Certification) ITALY
Associazione Carta Giovani Co-operation with Municipalities ITALY
CIJ Youth Information Standards LUXEMBURG
QUIA Quality Guidelines for Youth Information Services NETHERLANDS
Cultureel Jongeren Paspoort MyTaste-tool on CJP web-site (and 3 other initiatives) NETHERLANDS
Forum UIK Youth Participation as a Quality Factor in Youth Information NORWAY
IPJ www.juventude.gov.pt - Portuguese Youth Portal PORTUGAL
Association Euro<26 Romania Euro<26 Resorts and Euro<26 Cities ROMANIA
MISSS Standardisation of Slovenian Youth Information and Counselling SLOVENIA
CBIDJ Basic Training Course for Youth Information Workers (Balearic Islands) SPAIN
CIJ (Palma de Mallorca) Evaluation of Quality by Users (Balearic Islands) SPAIN
Casal de Joves de Ferreries Participation of Young People in Information Projects (Balearic Islands) SPAIN
CIJ (Málaga) ISO 9001:2000 Quality Management System (Infojoven-Málaga) SPAIN
Instituto de la Juventud (Aragón) Observatory of Situation of Young People & Documentation Centre (Aragón) SPAIN
INJUVE (Madrid) Competition of Good Practice in Youth Information (national) SPAIN
YOUTH ACCESS Youth Access Quality Standards UNITED KINGDOM
YCNI Youth Information Web-Site UNITED KINGDOM (Northern Ireland)
Young Scot Young Scot Portal UNITED KINGDOM (Scotland)
Young Scot Young Scot SP@CE e-Roadshow UNITED KINGDOM (Scotland)
Young Scot Young Scot Hotline UNITED KINGDOM (Scotland)
Young Scot Young Scot Knowledge Centre UNITED KINGDOM (Scotland)
Canllaw Online Info-Outlets Quality Mark Scheme UNITED KINGDOM (Wales)
Canllaw Online CREDU (or "Believe in Your Digital Future") UNITED KINGDOM (Wales)
ERYICA European Youth Information Charter EUROPEAN
Eurodesk AISBL Quality Process in the European Eurodesk Network EUROPEAN
EYCA EYCA Quality Standards EUROPEAN
EYCA EYCAdemy - Qualitative Youth Research Using Focus Groups EUROPEAN
EYCA EURplace26 - Where Young Travellers Get What They Need EUROPEAN
EYCA Communications Group EUROPEAN
EYCA Editors Database of the EYCA Communications Group EUROPEAN
EYCA Europe for a Change I EUROPEAN
Agenda
Day 1
Day 2
Day 3
Day 4
Participants
Compendium of Projects
Report of the seminar


Copyright (C) 2006, ERYICA, Eurodesk and EYCA.